Shop Policies

REFUNDS/EXCHANGES

Our goal is to provide you with excellent customer service and products!  

If you are not satisfied with your purchase or if there is an issue with your order, please contact us within 7 days of your order delivery and we will work with you to resolve the issue.  You can email directly to: tiffanygreenphoto@gmail.com

Please allow 48-72 hours for an email response.

Clearance items are non-refundable, non-returnable.  They are final sale.

 

CARING FOR YOUR GOODIES!

JEWELRY

To ensure your hand made beaded, sterling silver and snap button jewelry items have the proper care, please refer to the instructions below.

How to care for your jewelry items: 

   • Keep items away from moisture/water
   • Do not use harsh chemicals on items
   • Do not use jewelry cleaners on items

   • Use a soft cloth to polish after wearing, to remove residues that can    
     accelerate oxidation
   • Store in a jewelry box, drawer or other enclosure
   • Store with anti-tarnish cloth

 

QUILTED/SEWN, CROCHET/KNIT

Your goodies were made with lots of love and high quality materials.  To ensure proper care of your items, please refer to the instructions below.

How to care for your quilted/sewn items:

   • Machine wash in cold water, with like colors, on delicate
   • Lay flat or hang to dry

You will receive a care card with your order, which will have detailed instructions for you to follow.  The above steps, in caring for your quilted/sewn items are a general instruction across the board, but your care card may reflect a slightly varied care instruction, depending on materials used.

How to care for your crocheted/knitted items:

   • Hand wash in cool water
   • Lay flat to dry

This care instruction for crocheted/knitted items is across the board on our items.  We do not have care cards in our crochet/knit item packages at this time.

We hope you enjoy our product and come back to visit soon!